Privacy Policy

Toripa is based in Qatar and primarily serves businesses and visitors in Qatar. We also aim to follow privacy-friendly practices suitable for visitors from the wider Gulf region, including Saudi Arabia, the United Arab Emirates, Kuwait, Bahrain, and Oman.

We do not intentionally collect unnecessary personal data. However, some information may be provided directly by you, such as when you contact us, and some limited technical information may be processed automatically by our website, hosting provider, analytics tools, security systems, or third-party services.

This Privacy Policy explains what information may be processed, why it may be processed, how long it may be kept, and what choices you have.

Contact form information: If you submit our contact form, we may collect the information you choose to provide, including your name, mobile number, email address, and message content. We use this information to respond to your enquiry, provide information about our services, prepare quotations, communicate with you about your request, and keep reasonable business records.

Information sent through other channels: If you contact us by email, phone, WhatsApp, social media, or any other communication method, we may process the information you provide, such as your name, company name, email address, phone number, project details, and message content.

Technical information: When you visit our website, basic technical information may be processed automatically. This can include IP address, browser type, device information, operating system, pages visited, referring pages, approximate location, date and time of visit, and similar diagnostic data.

Cookies and similar technologies: We use cookies or similar technologies to keep the website working properly, remember preferences, understand website performance, improve user experience, and support analytics, embedded content, or marketing features where applicable.

Hosting and infrastructure: This website is built with Next.js and may be hosted on modern cloud infrastructure. Hosting providers may process technical and usage data such as IP addresses, request logs, device information, and performance data to deliver, secure, monitor, and improve the website.

Analytics: We may use privacy-friendly analytics, Vercel Analytics, Google Analytics, or similar tools to understand how visitors use our website. These tools may process usage data such as page views, device type, browser type, approximate location, and interaction events.

Embedded content and maps: We may use embedded third-party content, such as map services, to display business locations, service areas, or related information. When you interact with embedded content, the relevant provider may process technical data and may use cookies or similar technologies according to its own privacy practices.

Email and communication tools: If you contact us, your message and contact details may be processed by email, form-handling, customer communication, or business management tools that help us receive, manage, and respond to enquiries.

External links: Our website may link to third-party websites or services. We are not responsible for the privacy practices, content, or security of external websites.

Cookies are small files stored on your device. We use cookies and similar technologies to operate the website, remember user preferences, improve performance, understand how the website is used, and support features such as analytics or embedded third-party content where applicable.

Some cookies are necessary for the website to function properly. Other cookies may be used for preferences, analytics, performance measurement, embedded content, or marketing-related features.

Where required, we request your consent before using non-essential cookies or similar technologies. You can accept or decline optional cookies through the cookie banner or manage cookies through your browser settings.

Blocking or deleting cookies may affect how some parts of the website work.

We process personal data only when there is a reasonable and lawful purpose, such as responding to your enquiry, providing requested services, preparing quotations, maintaining website security, improving website performance, complying with legal obligations, or protecting our legitimate business interests.

When you submit a contact form, we process the information you provide in order to respond to your request. This may be based on your consent, our legitimate business interest in responding to enquiries, or steps taken before entering into a service agreement.

Where consent is required, such as for certain non-essential cookies, analytics tools, marketing tools, or optional communications, we request consent before using those technologies or sending those communications.

We do not sell your personal data.

We keep personal data only for as long as reasonably necessary for the purpose it was collected, unless a longer retention period is required for legal, accounting, security, dispute-resolution, or business-record purposes.

Contact form submissions may be kept for a reasonable period so we can respond to your enquiry, manage follow-up communication, prepare proposals, maintain business records, and protect our legitimate business interests. If your enquiry does not lead to an ongoing business relationship, we may delete or anonymize the information when it is no longer reasonably needed.

If you become a client, we may retain project, communication, invoice, and contract-related information for as long as needed to provide services, manage the relationship, comply with legal obligations, and maintain business records.

Technical logs and analytics data may be retained by our hosting, analytics, or security providers according to their own retention settings and policies.

Because we use modern cloud providers and third-party service providers, your information may be processed or stored outside Qatar or outside your country of residence. For example, hosting, analytics, email, security, or infrastructure providers may operate servers in different jurisdictions.

Where possible, we aim to use reputable service providers that apply appropriate technical and organizational safeguards to protect personal data.

By using our website or submitting information to us, you understand that your information may be processed by service providers located in other countries, subject to appropriate safeguards where required.

Depending on your country and applicable law, you may have the right to request access to your personal data, request correction of inaccurate data, request deletion when the data is no longer needed, object to certain processing, withdraw consent where processing is based on consent, or request more information about how your data is handled.

For visitors in Qatar, we aim to respect rights recognized under Qatar’s Personal Data Privacy Protection Law, including transparency around processing purposes, access, correction, and deletion where applicable.

For visitors from other GCC countries, we aim to handle privacy requests in a practical and respectful way, taking into account applicable regional data protection principles.

Some requests may be limited where we need to keep information for legal, accounting, security, dispute-resolution, or legitimate business-record purposes.

If you have questions about this Privacy Policy or want to make a privacy-related request, you can contact us using the contact details available on our website.

When making a request, please provide enough information for us to understand and verify your request. We may need to ask for additional details before responding, especially if the request involves access, correction, or deletion of personal data.

We aim to respond to privacy-related requests within a reasonable period, taking into account the nature of the request and any applicable legal requirements.